Shipping Policy

Shipping Policy

Thank you for shopping with Royal Ascend!

We are committed to delivering your order as quickly and safely as possible.

Processing Time

  • Orders are processed within 2–5 business days.
  • Orders placed on weekends or holidays will begin processing on the next business day.
  • During new collection launches, sales, or holidays, processing times may be slightly longer.

Shipping

Once your order has been shipped, you will receive a confirmation email with tracking information.

Estimated delivery times:

  • United States: 3–7 business days
  • International: 7–21 business days (where available)

Please note that delivery times may vary depending on your location and the shipping carrier.

Order Tracking

Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.

Incorrect Shipping Information

Please make sure your shipping address is accurate before placing your order.

Royal Ascend is not responsible for delays or lost packages caused by incorrect addresses provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date.

Email: royalascendco@gmail.com

We'll work with the shipping carrier to help resolve the issue as quickly as possible.

Questions?

If you have any questions regarding shipping or your order, please contact us at:

royalascendco@gmail.com

Thank you for choosing Royal Ascend.

Walk the Royal Path.